But we must not see training in a very formal way ie individual or collective [team] training. Informal training is equally or more important, depending on the situation. Leaders, managers or supervisors must use every opportunity to train or to guide his guards.
Reminding of mistakes they made is part of training too.
I happened to be part of an initial team looking into welfare of security guards in IPTA. To me, employing them until the age of 45 to 50 [on the average] is just appropriate. Beyond that, I would see a bunch of sick, non-motivated security guards. Unfortunately we give them the duty of taking care very important assets of our country.
But if they can perform beyond that age, some kind of monetary rewards should be given to them. Lecturers of Medical Faculty know that standing long hours, irregular sleeping time especially for that age would affect their health.
Where should they go after 50? I am suggesting for them to be retrained and sent to other duties. But if certain individual have potentials, they should be trained earlier on so that they may end up as officers. We have a case where a formal security guard of Universiti Malaya is now a Professor in one of the university in the country.
Talking about good governance and good HR practices in universities which are FULL of experts, I am yet to see their products of research, of international conference deliveries or perhaps just a local TV experts carried out in their own workplace. None. This is just a simple basic humane physical needs. Old man and sickness has very significant co-relation. Hope somebody please look into this.
